Proficient Telecom is an industry leading
provider of next-generation hosted voice and data communications
services to schools, libraries and small and medium-sized
businesses throughout the United States. We develop
secure end-to-end voice services to meet the needs of
today's competitive business environment, and through
the integration of IP-based telecommunications and cutting-edge
software applications, deliver economic communications
solutions that leverage broadband networks.
Founded in 1996 as ShutterNet, a provider
of T1 dedicated Internet access services, we changed
our name in early 2005 to more closely reflect our growing
telecommunications service offering. Today, Proficient
offers a comprehensive range of dedicated Internet access,
network security and next-generation business-class
is to provide high-quality, highly-affordable, next-generation
hosted IP communications services to small and medium-sized
Simply stated, we focus on meeting your telecommunications
needs so that you can focus on running your business.
To achieve our mission, we focus on four key areas important
to your business:
Reliability. To keep
you up and running around the clock, we've built a secure
network with redundant switching and routing. To this
we've added industry-leading gear from Broadsoft, Cisco,
and Intel and have topped it all off with diversely routed
connections to the Internet and tier-one telecommunications
companies. All of this leads to one of the most reliable
networks in our service area.
Support. Our highly-skilled support team is available
seven days a week to address service related problems
you may encounter. If your problem cannot be handled over
the telephone, we employ escalation procedures to get
your problem into the hands of systems engineers right
away. Keeping you up and running is a top priority.
Value. Receiving quality service doesn't have
to cost an arm and a leg. With a focus on reliability
and a broad range of included features, our service plans
offer the highest price to value ratio in the industry.
You may find a cheaper provider, but you won't find a
Simplicity. We recognize
that you need to focus on your business and not on the
latest technical jargon. That's why we speak in your terms
- how Proficient Telecom will benefit your business.
Give us a call to find out. We'll help you choose the
service plan that best fits your business objectives.