What Make Proficient
In so many ways, Proficient
Telecom is a very different kind of voice and
data services company.
traditional telephone companies and most competitive
local exchange companies (CLECs) which rely on
older Class 5 switching architecture, Proficient
Telecom utilizes a newer soft switch technology,
enabling us to offer high quality carrier-class
services at more affordable prices.
most traditional telephone companies and CLECs
offer a range of call control features, most do
not offer the breadth of application services
that Proficient offers, including unified voice,
email and fax messaging, web-based end-user configuration
tools, remote office extension dialing, and selective
call forwarding, just to name a few.
Third, whereas most
telecommunications providers attempt to simultaneously
meet the needs of residential, small and large institutions,
Proficient Telecom focuses on providing services to
just schools, libraries and small businesses. Excluding
residential customers and larger enterprises and focusing
on fewer segments enables Proficient to be more responsive
and better meet its customers' needs.
Fourth, while larger
incumbent telecommunications providers tend not to be
very consultative in their approach to customer solutions,
i.e., one size fits all, Proficient focuses on identifying
and providing solutions specific to each customer's
need. Need a customized solution? Give us a call.
Fifth, unlike many
next-generation voice over IP communications providers
who have been in business for only a short while, Proficient
telecom has been providing IP communications services
since 1996. Now in our 12th year of operation, we have
a long history of providing quality service to school,
libraries and small and medium-sized businesses.