Premier Voice


Premier Voice is a powerful, flexible, business-class phone solution that offers businesses both significant cost savings and increased business productivity.

Premier Voice is a "Hosted" voice solution. Calling and features are provided entirely by Proficient Telecom from its network operations center, rather than through a combination of telephone company services and a customer-owned PBX. Although similar to traditional telephone company Centrex service in that there is no requirement for a business or organization to own and operate a PBX, Premier Voice includes a much broader range of features and next generation enhancements than Centrex.

Premier Voice is great for companies and organizations with multiple locations, employees on the move, or a sales team that spends a great deal of time outside the office. Also, it is a perfect fit for businesses requiring live or auto attendant or a small call center.

Best of all, Premier Voice includes more than 20 Free Features that will turn your phone into a revolutionary business productivity tool.

Premier Voice offers your business these important benefits:

  • Outsourcing eliminates much of the expense of buying and maintaining a phone system
  • Easy Web-based administration using the CommPilot Group Portal
  • Increased employee productivity derived from advanced call control features
  • Included long distance and features provides significant cost savings compared to traditional telephone service
  • Better management of messaging through Unified Messaging platform
  • Increased communications continuity between and among office locations and home-based telecommuters

Because each business has unique needs, pricing for Premier Voice is determined on a customer by customer basis. Typical customers will save 20% to 40% when compared to traditional telephone and data services.

Premier Voice is available in 3 service plans which may be customized to add additional lines:

Premier Voice Premier Voice-Small Office Premier Voice-Medium Office Premier Voice- Medium Office Plus

Included DID Numbers
5 15 25
Included Local Outbound Minutes
Unlimited Unlimited Unlimited
Included Local Inbound Minutes
Unlimited Unlimited Unlimited
Included Long Distance
1500 minutes 4000 minutes 6000 minutes
Enhanced 911


Directory Assistance
Per Use

Per Use

Per Use
Local Number Portability
Yes, keep your existing phone numbers.

Yes, keep your existing phone numbers.

Yes, keep your existing phone numbers.
Included Email Accounts
25 25 25
Included Voice Mail Accounts
5 15 24
Standard Features
Included Included Included
Premium Features
Additional Charge Additional Charge Additional Charge
Additional DID Lines
Additional Charge Per Line Additional Charge Per Line Additional Charge Per Line


Included Standard Features

Premier Voice service includes the following voice and messaging features:

  Anonymous Call Rejection Call Trace Last Number Redial
  Call Forwarding Always Call Transfer Loudspeaker Paging
  Call Waiting Speed Dial 8 & 100 Three-way Calling
  Call Forwarding No Answer CommPilot Group Web Portal Unified Messaging
  Call Forwarding Selective Device Inventory
  Call Hold Do Not Disturb
  Caller ID Email
  Caller ID Block Extension Dialing
  Call Return Hunt Groups

Premium Features

The following Premium Features are available for an additional charge:

  Account Codes Calling Line ID Blocking Music-On-Hold
  Alternate Numbers Call Line ID Delivery Per Call Outlook Integration
  Authorization Codes Simultaneous Ring Printable Group Directory
  Call Forwarding Ring Splash Click-to-Call Priority Alert/Ringing
  Call Forwarding Selective CommPilot Call Manager Selective Call Acceptance
  Call Intercept CommPilot Express Selective Call Rejection
  Call Park CommPilot Personal Web Portal Shared Call Appearnace
  Call Pick-up Distinctive Ring/Alert
  Call Screening Via Digits Pattern LDAP Directory Integration