Standard Voice Features

Proficient Telecom offers more voice and call control features than any other provider. Caller ID, call waiting, call forwarding, call return and all of the following Standard Features are included in our Premier Voice and Premier Voice & Data plans.



Standard Features
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Included Voice Lines
Small Office - 5 Med. Office - 15
Med. Office + - 24
Small Office - 5 Med. Office - 15
Med. Office + - 24
Small Office - 5 Med. Office - 15
Med. Office + - 24
Small Office - 5 Med. Office - 15
Med. Office + - 24
Included Internet Access
Small - 768Kbps Medium - 1.5Mbps
Med. + - 3.0Mbps
Small - 768Kbps Medium - 1.5Mbps
Med. + - 3.0Mbps
Included Domestice Long Distance
Small - 1500 Min. Medium - 4000 Min.
Med. + - 6000 Min.
Small - 1500 Min. Medium - 4000 Min.
Med. + - 6000 Min.
Small - 1500 Min. Medium - 4000 Min.
Med. + - 6000 Min.
Small - 1500 Min. Medium - 4000 Min.
Med. + - 6000 Min.
Included Voice Mail Accounts
Small Office - 5 Med. Office - 15
Med. Office + - 24
Small Office - 5 Med. Office - 15
Med. Office + - 24
Small Office - 5 Med. Office - 15
Med. Office + - 24
Small Office - 5 Med. Office - 15
Med. Office + - 24
Included Email Accounts
20
20
20
20
Voice QOS
--
--
Yes
Yes
Existing PBX Feature Set
--
Yes
--
Yes
Call Waiting
Yes
--
Yes
--
Three-way Calling
Yes
--
Yes
--
Call Forwarding (Busy, No answer, Always)
Yes
Yes
Yes
Yes
Call Hold
Yes
--
Yes
--
Call Return
Yes
--
Yes
--
Call Trace
Yes
--
Yes
--
Speed Dial 8 & 100
Yes
--
Yes
--
Last Number Redial
Yes
--
Yes
--
Caller ID
Yes
Yes
Yes
Yes
Caller ID Block
Yes
--
Yes
--
Anonymous Call Rejection
Yes
--
Yes
--
Don Not Disturb
Yes
--
Yes
--
Call Transfer
Yes
--
Yes
--
Consultation Hold
Yes
--
Yes
--
Extension Dialing
Yes
--
Yes
--
CommPilot Group Web Portal
Yes
--
Yes
--
Hunt Groups
Yes
--
Yes
--
Loudspeaker Paging
Yes
--
Yes
--



Premium Voice Features

For businesses seeking an expanded list of call control and other features or the convenience of web-based tools that enable end-uers to configure and manage services and features themselves rather than relying on a group administrator, Proficient Telecom offers the following Premium features at an additional charge.


Premium Features
CommPilot Call Manager
Yes
--
Yes
--
CommPilot Personal Web Portal
Yes
--
Yes
--
CommPilot Express
Yes
--
Yes
--
Click-to-phone
Yes
--
Yes
--
LDAP Directory Integration
Yes
--
Yes
--
Outlook Integration
Yes
--
Yes
--
Printable Group Directory
Yes
--
Yes
--
Alternate Numbers
Yes
--
Yes
--
Call Forwarding Ring Splash
Yes
--
Yes
--
Call Forwarding Selective
Yes
--
Yes
--
Call Screening Via Digit Patterns
Yes
--
Yes
--
Calling Line ID Blocking
Yes
--
Yes
--
Calling Line ID Delivery Per Call
Yes
--
Yes
--
Cancel Call Waiting
Yes
--
Yes
--
Distinctive Alert/Ringing
Yes
--
Yes
--
Priority Alert/Ringing
Yes
--
Yes
--
Selective Call Appearance
Yes
--
Yes
--
Selective Call Rejection
Yes
--
Yes
--
Shared Call Appearance
Yes
--
Yes
--
Simultaneous Ring - Personal
Yes
--
Yes
--
Account Codes
Yes
--
Yes
--
Authorization Codes
Yes
--
Yes
--
Call Intercept
Yes
--
Yes
--
Call Park
Yes
--
Yes
--
Call Pick-up
Yes
--
Yes
--
Music on Hold
Yes
--
Yes
--
Call Capacity Management
Yes
--
Yes
--