Premier Voice & Data

Our most comprehensive plan, Premier Voice & Data service brings together Proficient's dedicated high-speed Internet access with next-generation voice services to save your business money, improve employee productivity and reduce the time your business must allocate to ongoing IT and telephone services management.

And, because Proficient Telecom is providing both dedicated Internet access and voice services over the same broadband connection, all Premier Voice & Data subscriptions include Voice QoS. Voice QoS is Proficient's end-to-end quality-of-service management. With Voice QoS, Proficient actively monitors all of your voice network elements and takes proactive steps to fix problems quickly.

Included high-speed Internet is available in throughputs of 768 Kbps to 2 Mbps or more.

Calling and features are provided entirely by Proficient Telecom from its network operations center, rather than through a combination of telephone company services and a customer-owned PBX. Although similar to traditional telephone company Centrex service in that there is no requirement to own and operate a PBX, Premier Voice and Data includes a much broader range of features and next generation enhancements than Centrex.

Premier Voice & Data offers your business these important benefits:

• A single source and point-of-contact for both voice and data services .
• Outsourcing which eliminates much of the expense of buying and maintaining a phone system .
• Easy Web-based administration using the CommPilot Group Portal .
• Increased employee productivity derived from advanced call control features.
• Included long distance and features providing significant cost savings when compared to traditional telephone service .
• Better management of messaging through Unified Messaging platform.
• Increased communications continuity between and among office locations and home-based telecommuters.

Because each business has unique needs, pricing for Premier Voice and Data is determined on a customer by customer basis. Typical customers will save 20% to 40% when compared to traditional telephone and data services.

Premier Voice & Data is is available in 3 service plans which may be customized to add additional lines:

Included Standard Features Premier Voice and Data service includes the following voice and messaging features:   Anonymous Call Rejection Call Trace Last Number Redial   Call Forwarding Always Call Transfer Loudspeaker Paging   Call Waiting Speed Dial 8 & 100 Three-way Calling   Call Forwarding No Answer CommPilot Group Web Portal Unified Messaging   Call Forwarding Selective Device Inventory   Call Hold Do Not Disturb   Caller ID Email   Caller ID Block Extension Dialing   Call Return Hunt Groups   Premium Features The following Premium Features are available for an additional charge:   Account Codes Calling Line ID Blocking Music-On-Hold   Alternate Numbers Call Line ID Delivery Per Call Outlook Integration   Authorization Codes Simultaneous Ring Printable Group Directory   Call Forwarding Ring Splash Click-to-Call Priority Alert/Ringing   Call Forwarding Selective CommPilot Call Manager Selective Call Acceptance   Call Intercept CommPilot Express Selective Call Rejection   Call Park CommPilot Personal Web Portal Shared Call Appearnace   Call Pick-up Distinctive Ring/Alert   Call Screening Via Digits Pattern LDAP Directory Integration