Premier Voice & Data


Our most comprehensive plan, Premier Voice & Data service brings together Proficient's dedicated high-speed Internet access with next-generation voice services to save your business money, improve employee productivity and reduce the time your business must allocate to ongoing IT and telephone services management.

And, because Proficient Telecom is providing both dedicated Internet access and voice services over the same broadband connection, all Premier Voice & Data subscriptions include Voice QoS. Voice QoS is Proficient's end-to-end quality-of-service management. With Voice QoS, Proficient actively monitors all of your voice network elements and takes proactive steps to fix problems quickly.

Included high-speed Internet is available in throughputs of 768 Kbps to 2 Mbps or more.

Calling and features are provided entirely by Proficient Telecom from its network operations center, rather than through a combination of telephone company services and a customer-owned PBX. Although similar to traditional telephone company Centrex service in that there is no requirement to own and operate a PBX, Premier Voice and Data includes a much broader range of features and next generation enhancements than Centrex.

Premier Voice & Data offers your business these important benefits:

  • A single source and point-of-contact for both voice and data services .
  • Outsourcing which eliminates much of the expense of buying and maintaining a phone system .
  • Easy Web-based administration using the CommPilot Group Portal .
  • Increased employee productivity derived from advanced call control features.
  • Included long distance and features providing significant cost savings when compared to traditional telephone service .
  • Better management of messaging through Unified Messaging platform.
  • Increased communications continuity between and among office locations and home-based telecommuters.

Because each business has unique needs, pricing for Premier Voice and Data is determined on a customer by customer basis. Typical customers will save 20% to 40% when compared to traditional telephone and data services.

Premier Voice & Data is is available in 3 service plans which may be customized to add additional lines:

Premier Voice & Data Premier Voice & Data - Small Office Premier Voice & Data - Medium Office

Premier Voice & Data - Med Office Plus

Included Internet Access
768 Kbps 1.5 Mbps 2.0 Mbps
Voice QoS
Included Included Included
Included DID Lines
5 15 25
Included Local Outbound Minutes
Unlimited Unlimited Unlimited
Included Local Inbound Minutes
Unlimited Unlimited Unlimited
Included Long Distance
1500 minutes 4000 minutes 6000 minutes
Enhanced 911


Directory Assistance
Per Use

Per Use

Per Use
Local Number Portability
Yes, keep your existing phone numbers

Yes, keep your existing phone numbers

Yes, keep your existing phone numbers
Included Email Accounts


Included Voice Mail Accounts
5 15 24
Standard Features
Included Included Included
Premium Features
Additional Charge Additional Charge Additional Charge
Additional DID Lines
Additional Charge Per Line Additional Charge Per Line Additional Charge Per Line


Included Standard Features

Premier Voice and Data service includes the following voice and messaging features:

  Anonymous Call Rejection Call Trace Last Number Redial
  Call Forwarding Always Call Transfer Loudspeaker Paging
  Call Waiting Speed Dial 8 & 100 Three-way Calling
  Call Forwarding No Answer CommPilot Group Web Portal Unified Messaging
  Call Forwarding Selective Device Inventory
  Call Hold Do Not Disturb
  Caller ID Email
  Caller ID Block Extension Dialing
  Call Return Hunt Groups


Premium Features

The following Premium Features are available for an additional charge:

  Account Codes Calling Line ID Blocking Music-On-Hold
  Alternate Numbers Call Line ID Delivery Per Call Outlook Integration
  Authorization Codes Simultaneous Ring Printable Group Directory
  Call Forwarding Ring Splash Click-to-Call Priority Alert/Ringing
  Call Forwarding Selective CommPilot Call Manager Selective Call Acceptance
  Call Intercept CommPilot Express Selective Call Rejection
  Call Park CommPilot Personal Web Portal Shared Call Appearnace
  Call Pick-up Distinctive Ring/Alert
  Call Screening Via Digits Pattern LDAP Directory Integration